How to Reset Password

To reset password of Internet Banking, you need to follow below steps -

Step 1 - Click the Forgot ID and Password link available at Internet Banking login screen.

Step 2 - After clicking the link, you will be redirected to next screen where you need to enter the user ID or registered email. 

Step 3 – After entering the user ID or registered email, click the link Send Recovery Link.

Step 4 – After clicking Send recovery link, you will receive the notification over email with further instructions.

Step 5 - You need to access the registered email for the email from SBER Bank. 

The email will contain a link to reset password. Now follow the link to reset the password. 

Step 6 – The link will redirect you to SBER Internet Banking page where you can see a message saying that a SMS, having a verification code, has been triggered to your registered mobile number.

Step 7 - Enter the verification code received on mobile number and press the Login button.

In case the code gets expired or is not received then you can click the Resend verification code button which gets enabled after 90 seconds from first trigger of the code.

Step 8 - Upon click of Login button, you will be redirected to next screen to create the password. Directions for new password are displayed on the same screen.

Step 9 - Enter the new password and also re-enter the same to confirm it. Now click Change Password and Login button. The password will get updated and you will be logged in to the Internet Banking.