Learn about common financial fraud schemes and how to protect yourself from becoming a victim.

A Booklet on Modus Operandi of Financial Fraudsters

Balance Sheets

Understand the Banking Ombudsman Scheme for resolving customer complaints against banks in India.

Banking Ombudsman Scheme

Basel III Disclosure

The Cheque Collection Policy (CCP) of Sberbank is a framework established to ensure transparency
efficiency, and customer-centricity in the processing and collection of cheques

Cheque Collection Policy

The ability of the banking industry to achieve the socio-economic objectives and in the process bringing
more and more customers into its fold will ultimately depend on the satisfaction of the customers. We
have a strong belief that a satisfied customer is the foremost factor in developing our business.

Citizen Charter

Understand how Sberbank India processes your personal data. Review our communication agreement and data handling practices.

Consent to communication and personal data processing

Consent for Sberbank India to process and transfer personal data for tuition payments to Russian universities

Consent to communication and personal data processing for student remittance

Enhance your financial literacy with Sberbank India's educational resources covering various banking and financial topics.

Consumer education literature

Understand Sberbank India's commitment to sustainable development and its CSR initiatives aligned with UN Sustainable Development Goals.

Customer information