How to receive cross-border payments in India on the same day

To receive a cross-border payment, you need to fill out a declaration form and, in some cases, attach supporting documents upon the bank's request.

If you are expecting a payment, you can create the declaration in advance. The instructions are described here.

Alternatively, you can create the declaration after receiving notification of the incoming payment, as described below.

Step 1:

After logging in, you will see your Home Page.

To view a foreign payment, click on "Payments" on the Home Page, then select the "Actions required" tab, followed by the "Document required" tab.

Step 2:

To provide documents to the bank, select a transaction with the status "Pending documents". It’s detailed form will open. Click the "Provide documents" button to access the form with the transaction details and the bank's requests.

Step 3:

Note: To proceed with Inward remittance, the bank may request to provide disposal instruction and/or supporting documents in some cases.

How to provide documents to the bank, please refer to step 6 current instruction.

To provide a disposal instruction, click "Create new" or “Choose from list”.

Step 4:

To create a new one, click "Create new," and the form will open.

Fill the disposal instruction details and then click the "Add" button.

Step 5:

After creating the new disposal instruction, approve it with the six-digit OTP sent to your registered mobile number.

After entering the OTP, the created disposal instruction will be attached to the  document request automatically.

Step 6:

To provide documents to the bank, please click “Attach documents” and attach the file.

To authorize the transaction form please, click on “Provide documents” button.

Step 7:

To authorize providing document to the bank, please enter the six-digit OTP sent to your registered mobile number.

Note: If you don't receive the six-digit OTP, please click "Haven’t received the code? Send again" below.

Step 8:

After authorization, the screen will display the transaction details with the status "Processing".