Cashier

About us:

Sberbank is currently looking for Cashier. This role is a Delhi-based Forex Cashier position at Sberbank to manage cash/vault operations, execute foreign currency trades, and ensure strict RBI/FEMA compliance.

Responsibilities:
- Handle day-to-day cashier and foreign currency exchange transactions accurately and efficiently.
- Manage cash receipts, payments, cash counting, balancing and daily cash reconciliation.
- Handle foreign currencies, including USD, EUR, AED and other major currencies, as applicable.
- Execute foreign currency buying and selling transactions in accordance with approved rates and internal procedures.
- Verify customer details, transaction information and supporting documentation before processing transactions.
- Maintain accurate records of all cash and foreign currency transactions.
- Ensure proper cash and vault management, including physical cash handling, denomination control and end-of-day balancing.
- Prepare and maintain Forex documentation, transaction records and operational reports.
- Follow applicable KYC/AML, RBI/FEMA and internal compliance requirements related to foreign exchange transactions.
- Identify and escalate discrepancies, suspicious transactions, cash shortages/excesses and operational issues to the appropriate authority.
- Coordinate with internal teams, branches and customers to ensure smooth and timely transaction processing.
- Support internal and external audits by maintaining complete and accurate transaction documentation.
- Ensure adherence to Sberbank India’s operational, risk, compliance and control standards.

Towards Service:
- Deliver a professional, courteous and customer-focused service at every interaction.
- Process cash and foreign exchange transactions with speed, accuracy and confidentiality.
- Clearly communicate transaction requirements, applicable documentation and procedures to customers.
- Resolve routine customer queries and transaction-related issues promptly, escalating complex matters when required.
- Maintain a high standard of service while ensuring strict compliance with banking and Forex regulations.
- Build positive relationships with customers and internal stakeholders.
- Ensure a smooth and efficient customer experience throughout the Forex transaction process.

Requirements:
- Minimum 5 years of experience as a Cashier, preferably in Banking, NBFC, Money Exchange, Forex or Financial Services.
- Minimum 2 years of hands-on experience handling foreign currencies, preferably including USD, EUR and AED.
- Practical experience in cash handling, cash balancing, reconciliation and transaction processing.
- Basic understanding of Accounting and Finance principles.
- Knowledge of Forex documentation and regulatory requirements will be an added advantage.
- Experience with KYC/AML, RBI/FEMA or other applicable foreign exchange regulations will be preferred.
- Strong numerical and reconciliation skills with high attention to detail.
- Good communication and customer-service skills.
- Ability to maintain confidentiality and work effectively in a controlled banking environment.
- Proficiency in MS Office and basic banking/financial systems.
- Prior experience in Banking, NBFC, Money Exchange or Foreign Exchange is preferred.

We offer:

- Competitive salary and opportunities for professional development.

- Quarterly bonus which is paid every quarter upon meeting the targets.

- Collaborative working environment in a state-of-art Delhi office.

- Professional and theme communities, support for employee initiatives .

- Courses in Corporate University working in the results driven multinational team.

- Opportunity to grow within Sberbank India.